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Tourist slapped with $225k bill after simple mistake

<p>An American tourist has revealed the moment he was charged with a $US143k (AU$225k) bill after a short holiday to Switzerland. </p> <p>Rene Remund and his wife Linda went on the trip last September.</p> <p>Prior to their travels, Remund made sure to inform his mobile phone provider, T-Mobile, that he was going overseas and as a customer of 30 years, he was told he was “covered”.</p> <p>So, with no worries at all, the tourist shared photos of his moments in the Swiss countryside with friends and family via photo messages. </p> <p>Imagine his surprise when he came home to a six-figure bill, after he racked up thousands and thousands of dollars in daily roaming costs. </p> <p>“I get this T-Mobile bill and it doesn’t bother me very much because I was reading $143,” he explained, adding it wasn’t until he went to pay the bill that he realised a few more zeros were involved.</p> <p>“I look at the bill and I say, ‘excuse me’,” he said.</p> <p>“$143,000 … are you guys crazy?”</p> <p>According to the bill, Remund had racked up 9.5 gigabytes of data while in Europe, which cost him thousands of dollars each day. While it wasn't a huge amount of data, not being covered by roaming fees will cause a user to run up a huge bill very quickly. </p> <p>“I called [T-Mobile] and the girl put me on hold for a while,” he explained.</p> <p>“She said let me check this out and I’ll get back to you. She gets back and says, yeah this is a good bill.</p> <p>“I said, ‘what do you mean it’s a good bill?’ And she says ‘well, this is what you owe’.</p> <p>“I said ‘you’re kidding me … you’re crazy’.”</p> <p>After confirming that his bill was in fact  AU$225,000, Remund hired a lawyer to argue the fact that he was covered for international roaming. </p> <p>His lawyer issued a letter to the president of T-Mobile, and they only received a reply a few days ago. </p> <p>The letter from T-Mobile allegedly said that the service provider was “sorry” for the charges, and that Remund would receive a “credit” to eliminate the entire bill. </p> <p>In an email shared to local media <em>Scripps News Tampa</em>, the mobile phone provider said that customers should always “check the travel features of their plan, such as international data roaming, before departing”.</p> <p>“If a customer is on an older plan that doesn’t include international roaming for data and calling, they’ll need to make sure they’re using aeroplane mode and wi-fi when using data to be certain the device doesn’t connect to an international network.”</p> <p><em style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;">Images: ABC Action News</em></p> <p> </p>

Travel Trouble

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Millions of phones at risk of being cut off from calling triple-0

<p>Over a million Aussies may be unable to contact triple-0 as two major telcos cut their 3G networks. </p> <p>Telstra's network will be closed on June 30 this year followed by Optus, which will shut their 3G network in September.</p> <p>While most late model phones are now serviced by either 4G or 5G networks, there are many devices that still rely on 3G. </p> <p>Approximately 113,000 Telstra customers have not upgraded their 3G handsets, while Optus have not disclosed a figure.</p> <p>The greater concerns lie for older 4G-enabled handsets that may not be able to call triple-0 once the 3G networks are switched off, because of the way those phones are configured.</p> <p>In March, Communications Minister Michelle Rowland was informed that 740,000 Australians were in that category.  </p> <p>A month later, that figure was revised to over a million. </p> <p>"I welcome the industry’s first report to government but am concerned around their disclosure of around one million potentially impacted consumers,” the minister said. </p> <p>“I am considering the detail provided and next steps, and the government will have more to say about the 3G switchover soon.”</p> <p>She also said that they were open to delaying the switchover  "if warranted in the public interest”.</p> <p>“Options exist under law for the government to consider proposals to delay the planned switchover, subject to consultation and procedural processes,” she said.</p> <p>Telstra has informed customers about what to do if they are affected, and how they could check. </p> <p>“If your mobile device doesn’t have Voice over LTE (VoLTE) technology, even if it uses 4G data, it will not be able to make voice calls on our network after 30 June 2024,” they informed their customers. </p> <p>“Not all VoLTE enabled devices support emergency VoLTE calling, meaning they will not be able to make an emergency call to triple-0 once 3G closes." </p> <p>“Without taking the recommended action you won’t be able to connect to a network after 30 June 2024,” they warned. </p> <p>Customers who are worried that they might be impacted, are encouraged to text 3 to the number 3498, so that the telco can inform the customer on their connection status.</p> <p>Optus have also encouraged customers to contact them if they think they may be affected. </p> <p><em>Image: Getty</em></p>

Legal

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West Side Story returns to Handa Opera on Sydney Harbour

<p>Get ready to snap your fingers, tap your toes and experience the magic of Broadway in Sydney as Opera Australia presents t<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">he electrifying musical extravaganza <em>West Side Story</em> – making its triumphant return to the Handa Opera on Sydney Harbour stage in 2024.</span></p> <p>The 2019 production of <em>West Side Story</em>, if you were fortunate enough to grab seats, was an absolute smash hit. With record-breaking ticket sales and rave reviews, it's no wonder this show stole the hearts of over 65,000 theatre and musical buffs. </p> <p>Directed by the incomparable Francesca Zambello, <em>West Side Story</em> promises to once again whisk audiences away to the bustling streets of New York City, complete with iconic songs, heart-pounding dance numbers, and enough drama to fill the harbour twice over. </p> <p>Leonard Bernstein and Stephen Sondheim's musical masterpiece will once again take centre stage, accompanied by Jerome Robbins' legendary choreography – and this year, we were fortunate enough to be able to pose a few pre-performance questions to none other than Guy Simpson, the show’s musical director, and the all-singing, all-dancing Wayne Scott Kermond, who is playing “Doc” onstage.</p> <p>Let’s raise the curtain and see what they have to say!</p> <p><strong><img src="https://oversixtydev.blob.core.windows.net/media/2024/03/Guy-Simpson.jpg" alt="" width="1280" height="720" /></strong></p> <p><strong>Guy Simpson</strong></p> <p>Guy Simpson, a seasoned musical director with nearly 45 years of experience, boasts an illustrious career spanning global productions. Notably, his involvement with iconic shows like <em>Miss Saigon</em> and <em>The Phantom</em> <em>of the Opera</em> has taken him across continents, from Australia to Asia and beyond. Simpson's extensive repertoire includes serving as Musical Supervisor and Director for Opera Australia's acclaimed productions such as <em>Evita</em>, <em>My Fair Lady</em>, and of course <em>West Side Story</em>. Additionally, his contributions as an orchestrator and producer of cast recordings further solidify his stature in the musical theatre realm. With credits ranging from beloved classics like <em>Les Misérables</em> to contemporary hits like <em>Muriel's Wedding</em>, Simpson's versatile talent continues to enrich the world of musical theatre on an international scale.</p> <p><em><strong>OverSixty:</strong></em> What memories do you have of your first time working on <em>West Side Story</em> – when was it and what was the experience like? </p> <p><em><strong>Guy:</strong></em> “I was a rehearsal pianist for the 1983 production of <em>West Side Story</em>. The conductor was Dobbs Franks, who came from the US to conduct the first production of the show in 1960. So I was lucky to learn the show from him. I wasn’t in the orchestra and had tickets to watch opening night but during the afternoon of that day I received a call to play in the orchestra that night because the pianist was unwell. I’ll never forget that! Since then I have conducted three seasons of the show and learn more and more about it each time.”</p> <p><em><strong>OverSixty:</strong></em> What were Bernstein’s influences and what impact did Bernstein’s score have when the musical first premiered? And why do you think it remains so recognised today? </p> <p><em><strong>Guy:</strong></em> “Bernstein was influenced by many things. There is an <a href="https://www.wrti.org/arts-desk/2018-08-23/the-surprising-backstory-to-west-side-story" target="_blank" rel="noopener">excellent article by Debra Lew Harder</a> that outlines these influences. I love the combination of Jewish themes, Puerto Rican rhythm, Mexican dance music and of course American jazz. His classical roots also come in here – especially the music of Aaron Copland and George Gershwin. The genius is Bernstein's ability to blend all this into a score that tells the story so brilliantly."</p> <p><em><strong>OverSixty:</strong></em> What’s your favourite moment in the music that audiences might not always notice but could listen out for?</p> <p><em><strong>Guy:</strong></em> I like what is known as ‘THE BALCONY SCENE’. Most people will know it as the iconic love duet ‘TONIGHT’. In the show this scene moves between spoken dialogue (with underscoring), into the song and back into dialogue in a wonderfully cohesive way. It is so well crafted and is quite a challenge for the conductor to fit the music with the dialogue in a seamless way. I also love the scene in the bridal shop that includes the song ‘ONE HAND ONE HEART’.</p> <p><img src="https://oversixtydev.blob.core.windows.net/media/2024/03/Wayne-Scott-Kermond-as-Doc.jpg" alt="" width="1280" height="720" /></p> <p><strong>Wayne Scott Kermond</strong></p> <p>Wayne Scott Kermond, hailing from a rich lineage of Australian Vaudeville performers, epitomises the essence of musical theatre, comedy and cabaret. With a repertoire spanning from <em>Anything Goes</em> to <em>Hairspray</em>, including acclaimed performances in several productions of<em> West Side Story</em>, Kermond's versatility shines through. Additionally, he's showcased his creative prowess as the creator and star of captivating cabaret shows such as <em>Candy Man</em> and <em>Jive Junkys</em>. Beyond the stage, Kermond's talents extend to film, where he's contributed to projects like <em>Happy Feet 1 &amp; 2</em>, and as a respected scriptwriter and director for various musicals, cabarets and corporate events. With accolades including a Green Room Award and Mo Award, alongside nominations for Helpmann Awards, Kermond's exceptional abilities and esteemed showbiz heritage solidify his status as an extraordinary Australian talent.</p> <p><em><strong>OverSixty:</strong></em> You and Guy first worked on this musical 40 years ago, how does it feel to be coming back together on the Handa Opera version?</p> <p><em><strong>Wayne:</strong></em> “I first performed in <em>West Side Story</em> at the old Her Majesty’s Theatre (Sydney), 40 years ago playing the youngest member of the Jets gang, ‘Baby John’, and then again in another fabulous production touring Australia / New Zealand in the mid-nineties playing Arab. And so it was lovely to be reminded by Guy on the first day of rehearsals for this season how special it is to us both, here we are, doing it again, just a little greyer."</p> <p>“We shared a few laughs about ‘where did that time go?’, and how ‘young’ we still look after all these years. It’s so great to work with Guy again, I think the last show we did together was <em>Chicago</em>, back in the late nineties. So with Guy's huge amount of expertise and experience at the helm as our Musical Director the show is in great hands. Wait till you hear the amazing Orchestra.”</p> <p><em><strong>OverSixty:</strong></em> What about this musical’s story, lyrics, etc resonate with you and why do you think it keeps being seen on stage? Can it appeal to all ages?</p> <p><em><strong>Wayne:</strong></em> “<em>West Side Story</em> is as iconic to music theatre as <em>Swan Lake</em> is to ballet. All great musicals such as <em>West Side</em> have to have a great love story; <em>West Side </em>certainly has that. And to add to that, also an incredible score, dynamic original choreography and a beautifully written book makes it a triple threat. That's why it stands the test of time – it's an inter-generational piece, whose story and message still stands today, which is the reason why I’m now getting the opportunity to play an adult character ‘Doc’ in this OA production 40 years later, as it will be for another artist, in another 40 years' time.”</p> <p><em><strong>OverSixty:</strong></em> What’s your favourite moment in the show and why?</p> <p><em><strong>Wayne:</strong></em> It is very difficult to say there is a favourite moment as there are so many. The whole journey of the show is something everyone who loves theatre should experience. The Prologue, Dance at the Gym, America, Cool, Tonight, Something's Comin, and not forgetting the Quintet powerhouse... Every part of this show is special, whether you're seeing the show for the first time or for the tenth time, it’s exhilarating, poignant and moving."</p> <p>“It’s especially wonderful for me to have been given the opportunity to revisit the show, after all these years later as a performer. And it’s very exciting to watch another generation of performers being given the opportunity to experience such an exceptional piece of theatre.”</p> <p>So, mark your calendars, Sydney-siders, because Handa Opera on Sydney Harbour is about to serve up a theatrical experience like no other. With world-class performances, breathtaking views of the harbour, and enough fireworks to make New Year's Eve jealous, this is one event you won't want to miss. </p> <p>So grab your tickets, grab your friends, and get ready to experience the magic of <em>West Side Story </em>like never before. See you at the opera!</p> <p>For more information and ticket sales, check out <a href="https://opera.org.au/productions/west-side-story-on-sydney-harbour/" target="_blank" rel="noopener">opera.org.au/harbour</a></p> <p><em>All images: Supplied</em></p>

Domestic Travel

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"Words fail me": Rod Stewart devastated by passing of iconic rocker

<p>The world of music is mourning the loss of one of its iconic figures as Steve Harley, the frontman of British rock band Cockney Rebel, has passed away at the age of 73. News of his death, reported by BBC, came as a shock to fans and fellow musicians alike.</p> <p>According to reports, Harley's family confirmed that he "passed away peacefully at home". This sad news marks the end of an era for the music industry, as tributes pour in from across the globe.</p> <p>One of the most heartfelt tributes came from Sir Rod Stewart, who expressed his devastation over the loss of his fellow musician. "Absolutely devastated, words fail me," he wrote. "The Cockney Rebel has left us. Loved you and admired you Steve and always will," said Stewart, as reported by the PA news agency.</p> <p>Harley's recent cancellation of tour dates due to cancer treatment had already alerted fans to his health struggles. "Whoever you know him as, his heart exuded only core elements. Passion, kindness, generosity. And much more, in abundance," his family wrote in a statement.</p> <p>"The birdsong from his woodland that he loved so much was singing for him. His home has been filled with the sounds and laughter of his four grandchildren.</p> <p>"We know he will be desperately missed by people all over the world, and we ask that you respectfully allow us privacy to grieve."</p> <p>The announcement of Harley's hiatus from touring, made through his official website, shed light on his ongoing health journey. "Due to ongoing treatment for cancer, Steve cannot commit to any concerts in 2024," the statement read. However, there was a glimmer of hope for the future as it conveyed Harley's optimism for a different outcome in the following year.</p> <p>Born Stephen Malcolm Ronald Nice in Deptford, UK, in 1951, Harley's journey in music began to take shape in the 1970s when he became the frontman of Cockney Rebel. The band, known for its contribution to the glam rock genre, left an indelible mark on the British music scene.</p> <p>Harley's distinctive voice and songwriting prowess, evident in hits like "Make Me Smile (Come Up and See Me)," endeared him to fans and secured his place as a legendary figure in rock history.</p> <p>As fans and the music community come to terms with Harley's loss, his legacy will undoubtedly endure through his timeless music and the memories he created.</p> <p><em>Images: Instagram \ Wikimedia</em></p>

Caring

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"Stuff youse": Pensioner who's never owned a phone fights mobile detection camera fine

<p>A pensioner from New South Wales has disputed a fine he was issued for using his phone while driving, despite never owning a phone. </p> <p>Frank Singh, 77, was captured on a mobile phone detection camera while driving on the Pacific Motorway last September, and was issued a fine for $362. </p> <p>Mr Singh has refused to pay the fine, claiming that he was holding his wallet when the image was captured. </p> <p>He also claims to have never owned a mobile phone or a computer in his life, wondering how the camera made such a mistake. </p> <p>The senior man decided to appeal and take Revenue NSW to court, despite the risk of paying thousands in legal fees if he lost the case.</p> <p>"Looks like I'm guilty on it, but I'm not," he told <em>A Current Affair</em>. </p> <p>"I thought, what the bloody hell is this all about, I don't own a mobile phone. I've never used a mobile phone. What a load of s***."</p> <p>When questioned what the item could be, he said, "I think it could be my wallet."</p> <p>While Mr Singh admitted he can't specifically remember what he was doing at the time, he believes he was possibly placing his wallet on the passenger seat after paying for fuel. </p> <p>Unfortunately, the review of the fine was rejected and Frank was ordered to pay the $362, but he has not given up. </p> <p>"Then I thought stuff youse, I'm not guilty, I don't own a bloody phone," he said.</p> <p>While preparing to appeal the fine once more, Revenue NSW revoked the fine after issuing a letter to Mr Singh saying he would not be required in court following an investigation by the government body. </p> <p>"We have decided to cancel the fine," the letter read. </p> <p>"You little bloody beauty, how good's that," Mr Singh said on hearing the news, before planning to celebrate the win with a beer at his local pub. </p> <p><em>Image credits: A Current Affair </em></p>

Legal

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8 places you should never keep your phone

<p><strong>In your pocket</strong></p> <p>Keeping your phone in your pocket seems logical, but you could be doing more harm than good. According to Dr Lilly Friedman, this is actually the worst place to store your phone. “When phones are on, connected to a wireless network, and placed in a pocket, the radiation is two to seven times higher than if it were placed in a purse or holster,” she says.</p> <p>There is a correlation between radiation from a mobile phone and tumour growth, she adds. Plus, radiation can change the structure of DNA and affect male fertility, according to Dr Friedman. The World Health Organization’s International Agency for Research on Cancer also found that mobile phone radiation is additionally carcinogenic to humans. Merely sitting on your phone could cause health issues such as sciatica or back problems.</p> <p><strong>In your bra</strong></p> <p>Some research and case studies show that keeping your phone in your bra could be linked to breast cancer due to the radiations and vibrations from the phone. That said, there is not enough evidence to establish a definite relationship between the two. Still, keeping your phone in your bra, especially a sports bra, is a bad idea due to the skin-irritating bacteria it could harbour, Muscle &amp; Fitness reports.</p> <p><strong>In your bed or under your pillow</strong></p> <p>Sleeping with your phone is a bad idea for a few reasons. First, keeping your phone under your pillow could build up heat and present a potential fire hazard, especially if your phone is charging or has a defect. It’s also known that the LED light from phone screens can disrupt melatonin production and circadian rhythms, hurting your sleep quality, according to the National Sleep Foundation.</p> <p>And, of course, there’s also radiation to consider. The amounts of radio frequency radiation mobile phones give off are the same ones emitted from microwaves. There is also concern about the safety of mobile phone use with respect to cancer and brain tumours, per the American Cancer Society.</p> <p><strong>Plugged in</strong></p> <p>Keeping your phone plugged in when it has a full battery causes damage to the battery itself, according to pcmag.com. It’s not that your phone ‘overloads’ with power, but heat build-ups from stacking things on top of your phone or keeping it under your pillow, making your phone hotter and damaging your battery.</p> <p><strong>Close to your face</strong></p> <p>Keeping your phone close to your face means bacteria transfers to and from your phone, making your skin and phone dirtier. This combination leads to more acne, skin irritation and even wrinkles, according to Allure. Try using ear pods instead to keep the surface of your phone at a distance from your face.</p> <p><strong>In your glovebox</strong></p> <p>Extreme temperatures are the worst conditions for your phone. So keeping your device in your car’s glovebox during the extremely hot or cold months of the year could lead to problems. According to Time, excess heat can cause everything from data loss or corruption to battery leakage. The cold weather presents just as many issues for your device. In cold temperatures, many smartphones shut off, have display problems, shortened battery life and in rare cases screen shattering.</p> <p><strong>On your beach towel </strong></p> <p>Notice a theme here? The extreme sun and heat at the beach is a recipe for phone disaster. Protect your device after you finish taking beautiful beach pictures. Hot and sunny conditions could, again, cause your phone to overheat – and getting sand in your phone won’t help either.</p> <p><strong>Anywhere in the bathroom</strong></p> <p>Although phones could arguably be the new newspaper, it’s not a good idea to take yours into the bathroom. Even if you keep your device on a counter or away from the toilet, anything within a metre of a flushing toilet could mean bacteria or viruses in the air end up on your phone, according to a study published in Applied and Environmental Microbiology.</p> <p>“The detection of bacteria and viruses falling out onto surfaces in bathrooms after flushing indicated that they remain airborne long enough to settle on surfaces throughout the bathroom,” wrote the study authors.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/8-places-you-should-never-keep-your-phone" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Technology

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Surprise choice for "Word of the Year"

<p>The Oxford University Press has named its word of the year, and the results are not what you expect. </p> <p>From "Swiftie" (an evid Taylor Swift fan), "situationship" (an informal romantic or sexual relationship)  and "prompt" (an instruction given to an AI program), it's clear that this year's line up was heavily influenced by Gen Z. </p> <p>This year's winner truly speaks volumes about the impact of the younger generation, after results from a public vote reveal that "Rizz" is the word of the year. </p> <p>Rizz is believed to come from the middle of the word charisma, and it is often used to describe someone's ability to attract or seduce someone else. </p> <p>The publishers of the Oxford English Dictionary also said that it can be used as a verb as in to "rizz up"  which means to attract or chat someone up. </p> <p>"It speaks to how younger generations create spaces — online or in person — where they own and define the language they use," the publisher said.</p> <p>"From activism to dating and wider culture, as Gen Z comes to have more impact on society, differences in perspectives and lifestyle play out in language, too."</p> <p>In a news release,  Oxford Languages President Casper Grathwohl said: "Rizz is a term that has boomed on social media, and speaks to how language that enjoys intense popularity and currency within particular social communities — and even in some cases lose their popularity and become passé — can bleed into the mainstream."</p> <p>One of the first instances of a celebrity using it, was when earlier this year <em>Spiderman</em> star Tom Holland said that he had "no rizz whatsoever", during an interview with <em>BuzzFeed</em>. </p> <p>"I have limited rizz," he said at the time, joking about his relationship with co-star Zendaya. </p> <p>Rizz was one of eight words that made it to the shortlist, which included a few other words like: “beige flag”, “parasocial”, “heat dome” and “de-influencing”. </p> <p>Rizz is heavily used online with the hashtag racking up billions of views on TikTok.</p> <p><em>Image: Getty</em></p> <p> </p>

Books

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How risky is it to give card details over the phone and how do I reduce the chance of fraud?

<p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p>Paying for things digitally is so common, most of us think nothing of swiping or tapping our card, or using mobile payments. While doing so is second nature, we may be more reluctant to provide card details over the phone.</p> <p>Merchants are allowed to ask us for credit card details over the phone – this is perfectly legal. But there are minimum standards they must comply with and safeguards to protect consumer data.</p> <p>So is giving your card details over the phone any more risky than other transactions and how can you minimise the risks?</p> <h2>How is my card data protected?</h2> <p>For a merchant to process card transactions, they are expected to comply with the <a href="https://docs-prv.pcisecuritystandards.org/PCI%20DSS/Standard/PCI-DSS-v4_0.pdf">Payment Card Industry Data Security Standard</a>. This is a set of security requirements designed to protect cardholder data and the trillions of dollars of transactions each year.</p> <p>Compliance involves various security measures (such as encryption and access controls) together with strong governance and regular security assessments.</p> <p>If the information stored by the merchant is accessed by an unauthorised party, encryption ensures it is not readable. That means stealing the data would not let the criminals use the card details. Meanwhile, access controls ensure only authorised individuals have access to cardholder data.</p> <p>Though all companies processing cards are expected to meet the compliance standards, only those processing large volumes are subject to mandatory regular audits. Should a subsequent data leak or misuse occur that can be attributed to a compliance failure, a <a href="https://www.csoonline.com/article/569591/pci-dss-explained-requirements-fines-and-steps-to-compliance.html">company can be penalised</a> at levels that can escalate into millions of dollars.</p> <p>These requirements apply to all card transactions, whether in person, online or over the phone. Phone transactions are likely to involve a human collecting the card details and either entering them into computer systems, or processing the payment through paper forms. The payment card Security Standards Council has <a href="https://docs-prv.pcisecuritystandards.org/Guidance%20Document/Telephone-Based%20Payments/Protecting_Telephone_Based_Payment_Card_Data_v3-0_nov_2018.pdf">detailed guides for best practice</a>:</p> <blockquote> <p>A policy should be in place to ensure that payment card data is protected against unauthorised viewing, copying, or scanning, in particular on desks.</p> </blockquote> <p>Although these measures can help to protect your card data, there are still risks in case the details are misplaced or the person on the phone aren’t who they say they are.</p> <h2>Basic tips for safe credit card use over the phone</h2> <p>If you provide card details over the phone, there are steps you can take to minimise the chance you’ll become the victim of fraud, or get your details leaked.</p> <p><strong>1. Verify the caller</strong></p> <p>If you didn’t initiate the call, hang up and call the company directly using details you’ve verified yourself. Scammers will often masquerade as a well-known company (for example, an online retailer or a courier) and convince you a payment failed or payment is needed to release a delivery.</p> <p>Before you provide any information, confirm the caller is legitimate and the purpose of the call is genuine.</p> <p><strong>2. Be sceptical</strong></p> <p>If you are being offered a deal that’s too good to be true, have concerns about the person you’re dealing with, or just feel something is not quite right, hang up. You can always call them back later if the caller turns out to be legitimate.</p> <p><strong>3. Use secure payment methods</strong></p> <p>If you’ve previously paid the company with other (more secure) methods, ask to use that same method.</p> <p><strong>4. Keep records</strong></p> <p>Make sure you record details of the company, the representative you are speaking to and the amount being charged. You should also ask for an order or transaction reference. Don’t forget to ask for the receipt to be sent to you.</p> <p>Check the transaction against your card matches the receipt – use your banking app, don’t wait for the statement to come through.</p> <h2>Virtual credit cards</h2> <p>In addition to the safeguards mentioned above, a <a href="https://www.forbes.com/advisor/credit-cards/virtual-credit-card-numbers-guide/">virtual credit card</a> can help reduce the risk of card fraud.</p> <p>You probably already have a form of virtual card if you’ve added a credit card to your phone for mobile payments. Depending on the financial institution, you can create a new credit card number linked to your physical card.</p> <p>Some banks extend this functionality to allow you to generate unique card numbers and/or CVV numbers (the three digits at the back of your card). With this approach you can easily separate transactions and cancel a virtual card/number if you have any concerns.</p> <h2>What to do if you think your card details have been compromised or stolen?</h2> <p>It’s important not to panic, but quick action is essential:</p> <ul> <li> <p>call your bank and get the card blocked so you won’t lose any more money. Depending on your situation, you can also block/cancel the card through your banking app or website</p> </li> <li> <p>report the issue to the police or other relevant body</p> </li> <li> <p>monitor your account(s) for any unusual transactions</p> </li> <li> <p>explore card settings in your banking app or website – many providers allow you to limit transactions based on value, restrict transaction types or enable alerts</p> </li> <li> <p>you may want to consider registering for <a href="https://theconversation.com/your-credit-report-is-a-key-part-of-your-privacy-heres-how-to-find-and-check-it-116999">credit monitoring services</a> and to enable fraud alerts.</p> </li> </ul> <h2>So, should I give my card details over the phone?</h2> <p>If you want to minimise risk, it’s best to avoid giving card details over the phone if you can. Providing your card details via a website still has risks, but at least it removes the human element.</p> <p>The best solution currently available is to use virtual cards – if anything goes wrong you can cancel just that unique card identity, rather than your entire card.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/216833/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/paul-haskell-dowland-382903">Paul Haskell-Dowland</a>, Professor of Cyber Security Practice, <a href="https://theconversation.com/institutions/edith-cowan-university-720">Edith Cowan University</a> and <a href="https://theconversation.com/profiles/ismini-vasileiou-1031778">Ismini Vasileiou</a>, Associate Professor, <a href="https://theconversation.com/institutions/de-montfort-university-1254">De Montfort University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from </em><a style="font-style: italic;" href="https://theconversation.com">The Conversation</a><em> under a Creative Commons license. Read the </em><a style="font-style: italic;" href="https://theconversation.com/how-risky-is-it-to-give-card-details-over-the-phone-and-how-do-i-reduce-the-chance-of-fraud-216833">original article</a><em>.</em></p>

Money & Banking

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Radio stars reveal their worst on-air moments

<p>In celebration of 100 years of Australian radio, the who's-who of the Aussie airwaves have shared their most awkward interview moments.</p> <p>Ben Fordham, Amanda Keller and Fifi Box were among the radio presenters who recalled their worst on-air moments to <em><a href="https://www.news.com.au/entertainment/tv/radio/celebrity-interview-derailed-by-radio-stars-bulge/news-story/056c130ab09f85c3c9e14a0fdeb5587b" target="_blank" rel="noopener">news.com.au</a></em>, with the memorable moments ranging from mispronouncing a guest's name, to announcing the death of a celebrity who was very much still alive. </p> <p><em>2GB</em>'s Ben Fordham revealed one of the more outrageous moments from his radio show, recalling when a caller asked him about classic Aussie TV show Simon Townsend's <em>Wonder World</em>.</p> <p>"I said, 'yeah, that was a great show. Sadly we lost Simon Townsend recently,' and then people started calling in saying, 'are you sure Simon Townsend is dead?'" he said. </p> <p>It turned out that Fordham had made an error, as it was actually Townsend's dog Woodrow who had died. </p> <p>He said, "When I came out of the ad-break I had to do a mop up job. It was pretty ugly."</p> <p>Amanda Keller from WSFM's <em>Jonesy and Amanda</em> shared a story about accidentally mispronouncing Weird Al Yankovic's name, despite her co-host trying to help her.</p> <p>"Jonesy (my co-host) kept telling me to pronounce his surname 'Yankovick', and I said, 'no, excuse me, it's pronounced 'Yankovich'."</p> <p>During the entire interview with the musician, Keller introduced the singer with her mispronunciation, and was eventually corrected by the singer when the time came for him to record a promo for the radio network. </p> <p>"It was humiliating," she said. </p> <p>Fifi Box recalled an experience back in 2013 when her then co-host Jules Lund blindfolded her and took her to a secret location for their show's 'Blackout Challenge.'</p> <p>"I was pregnant at the time, and basically found myself lying on a bed in a dark room being serenaded by the one and only David Hasselhoff!" she said.</p> <p>"The Hoff then decided it was funnier to take his pants off for an added extra surprise. Also, being heavily pregnant made the whole scenario a lot more awkward."</p> <p>Rounding out the awkwardness was <em>KIIS FM</em>'s Will and Woody who had an uncomfortable interview with pop star Jennifer Lopez.</p> <p>"We overheard Jennifer Lopez screaming at her publicist about needing to do an interview with us. We were both dressed as Santa and had to go through the whole interview knowing that she really didn't want to be there," Will said.</p> <p>"Suffice to say that the interview wasn't one of our best."</p> <p><em>Image credits: Getty Images</em></p>

Music

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Is it normal to forget words while speaking? And when can it spell a problem?

<p><em><a href="https://theconversation.com/profiles/greig-de-zubicaray-1468234">Greig de Zubicaray</a>, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a></em></p> <p>We’ve all experienced that moment mid-sentence when we just can’t find the word we want to use, even though we’re certain we know it.</p> <p>Why does this universal problem among speakers happen?</p> <p>And when can word-finding difficulties indicate something serious?</p> <p>Everyone will experience an occasional word-finding difficulty, but if they happen very often with a broad range of words, names and numbers, this could be a sign of a neurological disorder.</p> <h2>The steps involved in speaking</h2> <p>Producing spoken words involves several <a href="https://doi.org/10.1093/oxfordhb/9780190672027.013.19">stages of processing</a>.</p> <p>These include:</p> <ol> <li> <p>identifying the intended meaning</p> </li> <li> <p>selecting the right word from the “mental lexicon” (a mental dictionary of the speaker’s vocabulary)</p> </li> <li> <p>retrieving its sound pattern (called its “form”)</p> </li> <li> <p>executing the movements of the speech organs for articulating it.</p> </li> </ol> <p>Word-finding difficulties can potentially arise at each of these stages of processing.</p> <p>When a healthy speaker can’t retrieve a word from their lexicon despite the feeling of knowing it, this is called a “tip-of-the-tongue” phenomenon by language scientists.</p> <p>Often, the frustrated speaker will try to give a bit of information about their intended word’s meaning, “you know, that thing you hit a nail with”, or its spelling, “it starts with an <em>H</em>!”.</p> <p>Tip-of-the-tongue states are relatively common and are a type of speech error that occurs primarily during retrieval of the sound pattern of a word (step three above).</p> <h2>What can affect word finding?</h2> <p>Word-finding difficulties occur at all ages but they do happen more often as we get older. In older adults, they can cause frustration and anxiety about the possibility of developing dementia. But they’re not always a cause for concern.</p> <p>One way researchers investigate word-finding difficulties is to ask people to keep a diary to record how often and in what context they occur. <a href="https://www.frontiersin.org/articles/10.3389/fpsyg.2015.01190/full">Diary studies</a> have shown that some word types, such as names of people and places, concrete nouns (things, such as “dog” or “building”) and abstract nouns (concepts, such as “beauty” or “truth”), are more likely to result in tip-of-the-tongue states compared with verbs and adjectives.</p> <p>Less frequently used words are also more likely to result in tip-of-the-tongue states. It’s thought this is because they have weaker connections between their meanings and their sound patterns than more frequently used words.</p> <p>Laboratory studies have also shown tip-of-the-tongue states are more likely to occur under <a href="https://www.tandfonline.com/doi/full/10.1080/13825585.2019.1641177">socially stressful</a> conditions when speakers are told they are being evaluated, regardless of their age. Many people report having experienced tip-of-the-tongue problems during job interviews.</p> <h2>When could it spell more serious issues?</h2> <p>More frequent failures with a broader range of words, names and numbers are likely to indicate more serious issues.</p> <p>When this happens, language scientists use the terms “anomia” or “<a href="https://www.aphasia.com/aphasia-library/aphasia-types/anomic-aphasia/">anomic aphasia</a>” to describe the condition, which can be associated with brain damage due to stroke, tumours, head injury or dementia such as Alzheimer’s disease.</p> <p>Recently, the actor Bruce Willis’s family <a href="https://edition.cnn.com/2023/02/16/health/frontotemporal-dementia-definition-symptoms-wellness/index.html">revealed</a> he has been diagnosed with a degenerative disorder known as primary progressive aphasia, for which one of the earliest symptoms is word-finding difficulties rather than memory loss.</p> <p>Primary progressive aphasia is typically associated with frontotemporal or Alzheimer’s dementias, although it can be associated with other <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3637977/">pathologies</a>.</p> <p>Anomic aphasia can arise due to problems occurring at different stages of speech production. An assessment by a clinical neuropsychologist or speech pathologist can help clarify which processing stage is affected and how serious the problem might be.</p> <p>For example, if a person is unable to name a picture of a common object such as a hammer, a clinical neuropsychologist or speech pathologist will ask them to describe what the object is used for (the individual might then say “it’s something you hit things with” or “it’s a tool”).</p> <p>If they can’t, they will be asked to gesture or mime how it’s used. They might also be provided with a cue or prompt, such as the first letter (<em>h</em>) or syllable (<em>ham</em>).</p> <p>Most people with anomic aphasia benefit greatly from being prompted, indicating they are mostly experiencing problems with later stages of retrieving word forms and motor aspects of speech.</p> <p>But if they’re unable to describe or mime the object’s use, and cueing does not help, this is likely to indicate an actual loss of word knowledge or meaning. This is typically a sign of a more serious issue such as primary progressive aphasia.</p> <p><a href="https://en.wikipedia.org/wiki/Neuroimaging">Imaging studies</a> in healthy adults and people with anomic aphasia have shown different areas of the brain are responsible for their word-finding difficulties.</p> <p>In <a href="https://direct.mit.edu/jocn/article-abstract/35/1/111/113588/Neural-Correlates-of-Naturally-Occurring-Speech">healthy adults</a>, occasional failures to name a picture of a common object are linked with changes in activity in brain regions that control motor aspects of speech, suggesting a spontaneous problem with articulation rather than a loss of word knowledge.</p> <p>In anomia due to primary progressive aphasia, brain regions that process word meanings show a loss of nerve cells and connections or <em><a href="https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0148707">atrophy</a></em>.</p> <p>Although anomic aphasia is common after strokes to the left hemisphere of the brain, the associated word-finding difficulties do not appear to be distinguishable by <a href="https://www.sciencedirect.com/science/article/pii/S0010945215003299">specific areas</a>.</p> <p>There are <a href="https://www.tandfonline.com/doi/abs/10.1080/02687030244000563">treatments</a> available for anomic aphasia. These will often involve speech pathologists training the individual on naming tasks using different kinds of cues or prompts to help retrieve words. The cues can be various meaningful features of objects and ideas, or sound features of words, or a combination of both. <a href="https://www.sciencedirect.com/science/article/pii/S002199241730014X">Smart tablet</a> and phone apps also show promise when used to complement therapy with home-based practice.</p> <p>The type of cue used for treatment is determined by the nature of the person’s impairment. Successful treatment is associated with changes in activity in <a href="https://www.sciencedirect.com/science/article/pii/S0093934X14000054">brain regions</a> known to support speech production. Unfortunately, there is no effective treatment for primary progressive aphasia, although <a href="https://www.tandfonline.com/doi/full/10.1080/13607863.2019.1617246">some studies</a> have suggested speech therapy can produce temporary benefits.</p> <p>If you’re concerned about your word-finding difficulties or those of a loved one, you can consult your GP for a referral to a clinical neuropsychologist or a speech pathologist. <!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/212852/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/greig-de-zubicaray-1468234">Greig de Zubicaray</a>, Professor of Neuropsychology, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a></em></p> <p><em>Image credits: Getty </em><em>Images </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/is-it-normal-to-forget-words-while-speaking-and-when-can-it-spell-a-problem-212852">original article</a>.</em></p>

Mind

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Deborra-Lee Furness speaks out for the first time since separation

<p>Deborra-Lee Furness has broken her silence for the first time since announcing her and Hugh Jackman were separating after 27 years of marriage. </p> <p>Just one week after the news of their split made headlines, Deborra-Lee answered a cold call from Kyle and Jackie O, live on their radio show. </p> <p>Sandilands admitted he wasn't expecting Furness to answer the call, as they didn't realise they hit the dial button. </p> <p>“Seriously, this isn’t a stitch up,” Sandilands told Furness when she picked up on <em>The Kyle &amp; Jackie O Show</em>. </p> <p>“We didn’t mean to actually call you. But now you’re here, we won’t go into it. We love you, we hope you’re well.”</p> <p>“Thank you, guys. I really appreciate it. You’re really sweet,” Furness told Sandilands and Henderson.</p> <p>Feeling bad, Sandilands stressed that the duo weren’t after a scoop about their separation as they did not want to pry so early after the couple's split. </p> <p>“I just feel it’s too soon,” the shock jock told Furness over the phone. “I don’t want to get involved in anything. But we love you, and you ring us when you want to chat.”</p> <p>Before hanging up, Furness again said, “Thank you, guys. I really, really appreciate it.”</p> <p>Henderson praised Sandilands after the phone call, telling him “that was the right thing to do” – and he agreed.</p> <p>“I’m not here to stitch anyone up in the worse time in their life,” he explained. </p> <p>Despite Kyle's offer to Deb for her to chat about the divorce, Hugh and Deborra-Lee made in clear in their separation announcement that the statement would be the one and only time they will both speak publicly about the break-up.</p> <p>“This is the sole statement either of us will make,” they wrote. </p> <p>The Hollywood couple <a href="https://oversixty.com.au/lifestyle/relationships/hugh-jackman-devastated-after-marriage-split" target="_blank" rel="noopener">shocked the world</a> on September 15th when they released a statement confirming their separation after being married for 27 years.</p> <p>“We have been blessed to share almost three decades together as husband and wife in a wonderful, loving marriage,” Jackman and Furness told <em><a href="https://people.com/hugh-jackman-and-deborra-lee-jackman-separate-exclusive-7970286" target="_blank" rel="noopener" data-link-type="article-inline">People</a></em>.</p> <p>“Our journey now is shifting and we have decided to separate to pursue our individual growth."</p> <p><em>Image credits: Getty Images</em></p>

Relationships

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“If you’re reading this, I have died”: Breast cancer advocate’s powerful last words

<p dir="ltr">Breast cancer advocate Nicky Newman has passed away at the age of 35, leaving a posthumous message to her dedicated followers. </p> <p dir="ltr">The influencer has been documenting her journey battling stage 4 breast cancer with her 300,000 followers on Instagram, sharing the ups and downs of her disease. </p> <p dir="ltr">The British woman’s death was confirmed by her husband Alex, who posted Nicky’s final message to those who supported her through her cancer journey.</p> <p dir="ltr">"If you're reading this it means I have died, I made it 5 & half years though, not bad for a stage 4 breastie hey," the post began.</p> <p dir="ltr">"And none of this 'she fought her battle nonsense', I didn't lose anything, the cancer eventually took over & that's okay, we all knew this would happen."</p> <p dir="ltr">The inspiring woman recalled being told she had breast cancer and how she chose to embrace life during the time she had left.</p> <p dir="ltr">"I don't think we are ever prepared to hear the words, we think we are indestructible & a magic cure will appear, but the truth is we all live this life day to day (we just knew our days are shorter)," she continued.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CxVtBF7Itxy/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CxVtBF7Itxy/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Nicky & Mr G - Go Grab Life! (@nicknacklou)</a></p> </div> </blockquote> <p dir="ltr">"So please promise me to cherish those around you and give your friends and loved ones the biggest squeezes! GO GRAB LIFE!</p> <p dir="ltr">"You never truly know what is coming around the corner - so don't take anything for granted."</p> <p dir="ltr">In the hours after Nicky’s last post, Alex shared some thoughts of his own to her Instagram account, explaining why he thought Nicky’s story resonated with so many. </p> <p dir="ltr">He recalled a conversation he had with this wife, saying, "People instantly love and are drawn to you because ever since diagnosis, at the worst time of our lives, we chose not to mourn the time we are losing but rather to celebrate and cherish the time that we have left - however long that may be."</p> <p dir="ltr">"She has created a legacy here, a place where anyone can see that life is for positivity and smiles and happiness. Even through hardship…even if it seems impossible."</p> <p dir="ltr">Both Alex and Nicky’s posts racked up hundreds of thousands of likes, with people flocking to the comments to share how Nicky’s strength had had an impact on their lives. </p> <p dir="ltr">One person wrote, “Life is so unexplainably cruel at times…and even when it was for you, you still came on here and raised awareness for all of us, and our future generations - of the importance of things that without you educating us, we wouldn’t know without having to go and research ourselves.”</p> <p dir="ltr">“Thankyou for putting us first, and for making me see how precious life is, & how important it is to grab it.”</p> <p dir="ltr"><em>Image credits: Instagram</em></p>

Caring

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Why you need to stop charging your phone overnight

<p><strong>You charge your phone all night </strong></p> <p>Waking up to a fully charged phone may seem like a great way to start the day, but leaving your device plugged in overnight is a bad idea. When a phone has reached 100 per cent charge, it will continue to get trickle charges to keep it topped up at 100 percent.</p> <p>These extra charges keep the battery working non-stop. In fact, it’s better not to fully charge lithium-ion batteries because high voltage stresses the battery and wears it out over time, according to technology company Cadex.</p> <p><strong>You use vibrations for notifications</strong></p> <p>Your phone, like any other tool or device, ages and loses effectiveness the more you use it, says David Steele, the Director of Business Development for EverydayPhone. So little extras, like vibrating notifications, are habits that make your phone’s job harder. </p> <p>“The issue with these habits essentially boils down to having your phone constantly running at full capacity when it’s unnecessary,” Steele says. “Just like us, a phone needs a break to avoid burning out.”</p> <p><strong>You keep apps open that you're not using</strong></p> <p>Unused apps can eat up the battery life of smartphones, according to Andrew Moore-Crispin, the Director of Content at Ting Mobile. “If you open an app once and never use it again, the app might still run in the background,” he says.</p> <p>Swiping out of apps you aren’t using or no longer need is an easy solution. Moore-Crispin says doing so extends the battery life of your phone while also freeing up valuable storage space, too.</p> <p><strong>You allow unnecessary permissions</strong></p> <p>Ride-sharing apps need your location to pick you up, but other apps might not need this permission. Moore-Crispin suggests you be picky about which apps you grant such permissions to and take away permissions you deem unnecessary.</p> <p><strong>You have one of these apps</strong></p> <p>The apps that drain your battery the most are Snapchat, Google Maps, Netflix, Amazon, and Facebook, according to AdWeek. The Guardian found that uninstalling the Facebook mobile app from Android phones saves people up to 20 percent of their battery life.</p> <p>If you also get rid of the FB Messenger app, other app load times could speed up by 15 per cent, per the Guardian. The reason Facebook particularly kills battery life is because it keeps running in the background – even when you’re not using it, Business Insider reports.</p> <p><strong>Your screen is always extremely bright </strong></p> <p>Gone are the days of tiny phone screens, but before you give the thumbs up emoji, understand how the bigger screens of today can be a phone battery’s worst enemy, according to Moore-Crispin. Make sure you turn on adaptive brightness in the display menu.</p> <p>This change means your phone will automatically adjust the screen brightness to match your environment. As a bonus, set the brightness level to the lowest possible and lower your screen’s timeout, which is what determines how long it stays lit before fading when it goes idle.</p> <p><strong>You keep your phone out at the beach</strong></p> <p>Extreme heat or extreme cold temperatures and other weather conditions can shorten the life of your phone. According to Time, excess heat can cause everything from data loss or corruption to battery leakage. Cold weather presents just as many issues. In cold temperatures, some smartphones shut off, have display problems, or run out of battery; in rare cases screens may shatter.</p> <p><strong>You keep your phone in your bed or under your pillow </strong></p> <p>Tucking your phone under your pillow when you sleep is another way to shorten its life, thanks to heat build-up.</p> <p><strong>You don't keep your software up to date</strong></p> <p>utting off device updates does more harm than good for your phone. iPhone and Android makers push updates to make your user experience better and so that your phone functions properly. These updates come with extra benefits, too. In fact, if your device has a weak battery or other issues, these software updates could remedy them, Popular Science reports. Make sure to keep up with app-specific updates as well.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/home-tipsscience-technology/why-you-need-to-stop-charging-your-phone-overnight" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Technology

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"Embarrassing" travel pillow frequent flyers swear by

<p>When it comes to travelling in economy, looking glamorous usually takes a back seat, with many people prioritising comfort over anything else. </p> <p>Travelling in cattle class presents its own issues with getting comfy on a plane, especially when sitting in the middle seat. </p> <p>However, a committed frequent flyer has discovered the "travel hack of the year" with an unusual looking travel pillow that means you can get comfy anywhere. </p> <p>“When you got the middle seat for a 13-hour plane ride,” wrote adventurer Annie Wright, 23, in the captions of a viral TikTok testimonial dedicated to the strange-looking, yet in-demand inflatable travel pillow.</p> <p>In the video, which has racked in a whopping 26.6 million views, Ms Wright, a law student in the US, shared footage of herself puffing into the plushy prop that’s offered by <a href="https://www.kmart.com.au/product/inflatable-front-travel-pillow-43238989/" target="_blank" rel="noopener">Amazon</a>.</p> <p>For Aussies, you can snag the innovative travel pillow from <a href="https://www.kmart.com.au/product/inflatable-front-travel-pillow-43238989/" target="_blank" rel="noopener">Kmart</a> for a breezy $18.</p> <p>“I wasn’t sure if I’d like it and omg SO worth it!” cheered Ms Wright in the clip’s caption. “Total upgrade.”</p> <p>This new pillow puts the round-the-neck pillows to shame, as the expandable cushion, designed with an ergonomic 45-degree angle, offers support to the head and neck and inflates in just seconds. </p> <p>Once inflated, users are meant to position the pillow — created with a face cutout at its apex and two arm holes on its sides — on their passenger tray tables and lean forward into a relaxed position.</p> <p>The hot commodity’s details also noted that it can “help you stay away from injury and insomnia, make you rest more comfortable during the journey, easier to fall asleep, and sleep longer,” according to Amazon. </p> <p>According to the online Kmart reviews of the product, one traveller said it was “awkward looking” but “really comfortable” and perfect for long-haul flights.</p> <p>Folks under the #InflatableTravelPillow TikTok hashtag have hailed the headrest the “travel hack of the year.”</p> <p>However, haters of the portable bedding have deemed it an “embarrassment.” </p> <p>“My back just hurts watching this,” said one commenter beneath Ms Wright’s post. </p> <p>“Yeah I have social anxiety I would be too embarrassed to use it,” penned another.</p> <p>But in response to the criticisms, Ms Wright wrote, “People keep saying this [pillow] is embarrassing, but what’s more embarrassing is being caught with your mouth open just knocked out.”</p> <p><em>Image credits: TikTok</em></p>

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Fergie reveals Queen Elizabeth's last words to her before she died

<p>Sarah Ferguson has revealed the last words Queen Elizabeth said to her before she passed away last September. </p> <p>The Duchess of York shared the details of the profound conversation with her former mother-in-law on her podcast <em>Tea Talks with the Duchess and Sarah.</em></p> <p>Fergie revealed that the late monarch noticed the Duchess had changed, and used their last conversation to encourage her authenticity. </p> <p>"It’s the last thing that the Queen said to me: ‘Just be yourself, Sarah,’” the duchess said.</p> <p>“And she saw it. She just got so annoyed when I wasn’t being myself. And that’s probably when I got into all the pickles. But now I am myself, and I’m just so lucky to be able to be myself,” she added.</p> <p>In an interview with <a href="https://www.goodmorningamerica.com/culture/video/sarah-ferguson-talks-new-book-intriguing-lady-97676802" target="_blank" rel="nofollow noopener" data-ylk="slk:Good Morning America,;elm:context_link;itc:0" data-rapid_p="9" data-v9y="1"><em>Good Morning America</em>,</a> the Duchess of York had previously explained that, to some extent, the Queen’s death meant she could now be herself.</p> <p>“I don’t know whether it’s the Queen passing that makes me think I can now openly say what I want to say without worrying I’m going to offend somebody,” she said. “I’m really, truly authentic Sarah now.”</p> <p>She has also expressed her respect and admiration for the late monarch, as the duchess called her a “total idol” back in March.</p> <p>“She put you at ease straight away ... because it’s terrifying, you know?” she told <em><a href="https://people.com/royals/sarah-ferguson-fergie-idol-queen-elizabeth-adopting-corgis" target="_blank" rel="nofollow noopener" data-ylk="slk:People;elm:context_link;itc:0" data-rapid_p="10" data-v9y="1">People</a></em> about the late Queen.</p> <p>“I used to sit there for hours thinking: ‘Oh my gosh, this is somebody’s lifetime to have an audience with the Queen, and I’m sitting having a cup of tea.’”</p> <p>The Duchess continued, “She was so brilliant at putting you at ease. She had the most incredible faith of any single person I’ve ever met. She just knew what to do. She knew how to make people feel good. She never took it onboard as about her. It’s about the monarchy, about making someone feel good. She was my total idol.”</p> <p><em>Image credits: Getty Images</em></p>

Family & Pets

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Kyle Sandiland's reveals baby's first word

<p>Kyle Sandilands has revealed his one-year-old son Otto's first word, as he and former<em> Geordie Shore </em>star Charlotte Crosby gushed over their kids on <em>KIIS FM's The Kyle and Jackie O Show</em>.</p> <p>Sandilands told co-host Jackie O Henderson and Crosby that his son's first and only word so far  has been "Dada". </p> <p>"Otto's walking now. He says Dada only, much to his mum's horror because every time I walk into the room he says 'Dada', but he says no other words," the radio shock jock revealed. </p> <p>While Henderson attempted to provide some reassurance for Sandilands' wife Tegan Kynaston, that it's because the "D" sound is easier for young kids to say, Sandilands quipped: "They say who they love the most, I think, first." </p> <p>The topic came up as Sandilands and Crosby were gushing about their kids. </p> <p>"Oh my God, doesn't it change your life," Crosby said earlier in the segment. </p> <p>The former <em>Geordie Shore </em>star has one daughter with her businessman partner Jake Ankers.</p> <p>"It is like every tiny thing that was so boring before is just so much fun again," she added. </p> <p>"Like I used to walk past the park past my house every day right, and I see some swings… well actually I never even realised there was a park there for so long and if I did, I wouldn't have thought anything of it. </p> <p>Sandilands and his wife are absolutely smitten with their baby boy who was born on August 11, 2022.</p> <p>Just a few weeks ago, the couple threw a "watered down" birthday party for their son amounting to  $25,000. </p> <p><em>Image: Instagram</em></p>

Family & Pets

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Princess Diana’s twin nieces' major announcement

<p dir="ltr">Lady Amelia and Lady Eliza Spencer have announced that Australia’s most prestigious race wear event, Fashions on the Field will go global for the first time ever. </p> <p dir="ltr">The competition will be open to international fashion-lovers as they will be accepting digital entries, with a new category allowing them to compete for the Best Dressed and Best Suited awards. </p> <p dir="ltr">The international winners will then be flown to Flemington during Cup Week to experience the glitz and glam of the races, and compete in person during the live final against Australian state and territory finalists on Thursday November 9. </p> <p dir="ltr">Princess Diana's twin nieces championed the prospects of international entries to the prestigious event and worked together with the Lexus Melbourne Cup trophy to make it a reality. </p> <p dir="ltr">"Racewear fashion really is its own fashion category and I know there will be some amazing international entries for the Melbourne Cup Carnival Fashions on the Field competition," Lady Eliza said.</p> <p dir="ltr">"It was great to discover some wonderful Australian labels at our Melbourne Cup Carnival Fashions on the Field shoot in London and I can't wait to see the style and creativity of entrants this year,"  Lady Amelia added. </p> <p dir="ltr">Victoria Race Club Chairman Neil Wilson also shared his excitement for opening up the event to internationals. </p> <p dir="ltr">"Fashion is a universally appreciated expression of people's individual style and we look forward to racing enthusiasts across the globe showcasing their unique take on race wear on track at Flemington or virtually, which will include the new international competition for the first time," he said. </p> <p dir="ltr"><em>Image: Victoria Racing Club</em></p>

Beauty & Style

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Little House on the Prairie star passes away

<p>Hersha Parady, renowned for her role in <em>Little House on the Prairie</em>, has passed away at the age of 78.</p> <p>According to a statement provided to <em>The Hollywood Reporter </em>by her son, Jonathan Peverall, Parady passed away at her residence in Norfolk, Virginia on Wednesday August 23. Her son had been actively seeking financial assistance before her demise, as Parady had been diagnosed with meningioma, a prevalent type of brain tumour.</p> <p>Peverall initiated a <a href="https://www.gofundme.com/f/helping-hersha" target="_blank" rel="noopener">GoFundMe campaign</a> with the intention of aiding his mother's escalating medical expenses. In a heartfelt plea on the fundraising page, he recounted how the illness had depleted her vitality, memory and vibrant demeanour, rendering her predominantly bedridden and struggling with day-to-day tasks.</p> <p>Relocating his mother to his own home, Peverall worked diligently to ensure she received the necessary medical attention. He emphasised that the associated costs extended beyond medical procedures, encompassing aspects such as moving expenditures, at-home nursing care and medical equipment.</p> <p>"While we contemplate a surgery to potentially ameliorate her condition, the path to recovery is an arduous one," he stated, acknowledging the substantial financial burden posed by these circumstances. Balancing a full-time job and caring for his three children added to the challenge, yet he reassured that they were providing the best care they could, regardless of external contributions.</p> <p>"Rest assured, we are taking care of her to the best of our ability, and we will continue to do so, regardless of any contributions made here," Peverall wrote. "This GoFundMe is about improving my Mom’s quality of life and giving her the support she needs during this difficult time. It's also about showing her that she is not alone in her fight.</p> <p>"Her family and friends have been here supporting her through everything, but there is only so much help she is willing to accept from the people she loves. My Mom has always been a fiercely independent woman, and asking for help isn't in her nature. That's why I'm stepping in to do it on her behalf."</p> <p>Peverall expressed his gratitude and urged supporters to rally around Parady, demonstrating that her on-screen "Little House" family was united in this battle, just as she had been a presence in their lives through the show.</p> <p>In an update dated August 1, Peverall shared that his mother had undergone a "successful" surgery. However, complications arose as Parady developed pneumonia during her recovery, leading to her admission to the intensive care unit. Unfortunately, her condition deteriorated to a point where she couldn't regain full consciousness. The medical team at the hospital launched an investigation into her condition.</p> <p>Peverall maintained ongoing communication with the medical professionals, seeking insights to guide the best decisions for her care. Despite the trying circumstances, he expressed hope and called upon others to remain optimistic.</p> <p>Parady embarked on her career in theater after graduating from Berea High School in 1963. Her journey took her to Los Angeles, where she secured a role opposite Jon Voight in a production of <em>A Streetcar Named Desire</em>. Subsequently, she transitioned to the silver screen, featuring in an episode of <em>Bearcats!</em>.</p> <p>However, it was in 1977 that Parady achieved widespread recognition for her portrayal of school teacher Alice Garvey in the fourth season of <em>Little House on the Prairie</em>. Appearing in 35 more episodes, her character, Alice, met a tragic end in season six, perishing in a fire. The actress also appeared in other shows including <em>Kenan & Kel</em>, <em>The Phoenix</em>, and <em>The Quest</em>, and movies like <em>The Break</em> and <em>The Babysitter's Seduction</em>.</p> <p>Parady is survived by her son Jonathan Peverall and her three grandchildren.</p> <p><em>Images: GoFundMe / Instagram</em></p>

News

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“Turn your phone off”: The simple reason behind Albanese’s warning

<p>Prime Minister Anthony Albanese has issued a clear warning to the public, advising them to "turn their phones off" as a safety measure to avoid potential dangers.</p> <p>Albanese delivered this cautionary message last week while announcing the appointment of Australia's first national cybersecurity coordinator, Air Commander Darren Goldie of the Royal Australian Air Force.</p> <p>Goldie was quick to echo the Prime Minister's sentiments, emphasising the importance of mobilising both the private sector and consumers in the fight against cyber threats.</p> <p>"We all bear responsibility in this matter. Simple actions, such as turning off your phone every night for five minutes, can make a significant difference.</p> <p>"I encourage everyone watching to adopt this practice once every 24 hours, perhaps while engaging in daily routines like brushing your teeth," stated Albanese during the press conference.</p> <p>While rebooting your device on a daily basis may seem like a basic precaution, it can greatly enhance your protection against cybercriminals. Often, various applications and processes continue running in the background of your phone or computer, even when you're not actively using them.</p> <p>If unauthorised individuals gain access to these apps and processes, they can monitor your activities and collect your data, including financial information and identification documents, and even hijack your webcam or phone camera.</p> <p>By rebooting your phone, you force the closure of all background applications and processes, effectively evicting anyone attempting to track your virtual movements.</p> <p>Priyadarsi Nanda, a cybersecurity expert at the University of Technology Sydney, supported Albanese's advice, emphasising the importance of periodically turning off one's phone.</p> <p>"Considering how extensively we use smartphones in our daily lives, there have been cases where individuals haven't turned off their phones for an entire year," Dr. Nanda told <em>The Guardian</em>.</p> <p>"If there is a malicious process running, switching off the phone breaks the chain. While it may only provide protection while the phone is off, it undoubtedly frustrates potential hackers. Although not foolproof, rebooting can make it more challenging for hackers to compromise your device."</p> <p>It is crucial to note that this measure does not safeguard against all forms of cybercrime. If your password has been stolen or you are being repeatedly and strategically targeted, for example, a simple reboot is unlikely to deter the most persistent hackers.</p> <p><em>Image: Wikimedia / Australian Government</em></p>

Technology

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Why can’t I use my phone or take photos on the airport tarmac? Is it against the law?

<p><em><a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a></em></p> <p>Mobile phones are not allowed to be used while on a plane because they can interfere with the aeroplane’s navigation instruments and <a href="https://theconversation.com/heres-the-real-reason-to-turn-on-aeroplane-mode-when-you-fly-188585">cause various safety and social issues</a>.</p> <p>As soon as the plane lands, we’re permitted to turn off flight mode, but at some airports we can’t get much of a signal. That’s because airports are known as mobile signal “<a href="https://thepointsguy.com/news/slow-connection-airport-tarmacs/">dead zones</a>” due to a lack of mobile towers – they can’t be placed at the airport itself due to height restrictions.</p> <p>Any nearby mobile towers would be located away from the airport’s runway systems to avoid interfering with the aeroplane’s flight path, especially take-off and landing direction. Most airports put up indoor repeater antennas within the airport terminal; these help increase the mobile signal strength coming from the nearest mobile tower somewhere near the airport.</p> <p>But you won’t be allowed to make calls while walking away from the plane, anyway.</p> <h2>Why can’t I use my phone on the tarmac?</h2> <p>As we are taxiing in, the <a href="https://www.qantas.com/au/en/qantas-experience/onboard/communication.html">cabin crew</a> remind us not to smoke outside of designated areas at the terminal and not to use our mobile phones until we are inside the terminal building.</p> <p>If you exit the plane down the rear stairs, why aren’t you allowed to use your phone once away from the aeroplane, if you can get a signal? Surely it won’t affect navigation.</p> <p>The answer is manifold, and regulations aren’t the same across the world.</p> <p>In Australia, a <a href="https://www.casa.gov.au/operations-safety-and-travel/travel-and-passengers/onboard-safety-and-behaviour/using-your-electronic-devices-flights">government regulation</a> prohibits the use of mobile phones on the tarmac – the aeroplane movement and parking area of the airport.</p> <p>You won’t be fined if you whip your phone out while walking to the terminal, but the airline may admonish you for not following the rules. However, if you decide to (<a href="https://www.smh.com.au/national/victoria/woman-arrested-after-running-onto-tarmac-at-melbourne-airport-20151125-gl7bkq.html">run around on the tarmac</a>, you could get arrested by federal police.</p> <p>The airport tarmac is very busy not just with aircraft, but also baggage carts, catering trucks, aeroplane waste removal trucks, and fuel trucks. Getting passengers off the tarmac and into the terminal building quickly and safely is a priority for the staff.</p> <p>If you are distracted while walking to the terminal building because you’re talking on your phone, it can be <a href="https://www.theguardian.com/us-news/2023/jan/25/alabama-airport-worker-killed-jet-engine-safety-warnings">highly dangerous and even deadly</a> if you end up too close to an operating plane. An operating jet engine is extremely hot and has a strong exhaust. Additionally, the front of the engine has a low-pressure area called an <a href="https://www.ukfrs.com/guidance/search/aircraft-systems-and-construction">ingestion zone</a> that can suck in a person. Ground staff are trained to stay at least ten metres away from this area. However, this information is not shared with the passengers.</p> <h2>A myth about fuel</h2> <p>You may have heard that mobile phones are a fire hazard near fuel, and aeroplanes are, of course, refuelled on the tarmac.</p> <p>However, the chances of fuel catching fire during this process are extremely low, because the refuelling truck is <a href="https://safetyfirst.airbus.com/safe-aircraft-refuelling/">bonded and “grounded” to the plane</a>: the operator attaches a wire to the aircraft to move built-up static electricity to the ground to prevent any chance of a spark.</p> <figure class="align-right zoomable"><figcaption></figcaption></figure> <p>There have been stories in the press about mobile phones sparking <a href="https://www.verizon.com/about/news/vzw/2014/12/fact-or-fiction-using-a-cell-phone-at-the-gas-station-can-cause-a-fire">fires at petrol stations in Indonesia and Australia</a>, but these turned out to be inaccurate. There is <a href="https://www.nfpa.org/assets/files/AboutTheCodes/30A/FI%20-%20NFPA%2030A-2015%20Para%208.3.1%20-%20Attachments%2014-19.2017-04-04.pdf">no evidence a phone can spark a fire at a fuel pump</a>, despite the warning labels you might see.</p> <p>Either way, the chances of a mobile phone causing this on the tarmac with a refuelling truck that is grounded to the aeroplane are extremely low, not least because the passenger permitted areas and refuelling areas are completely separated.</p> <h2>Why are we told not to take photos on the tarmac?</h2> <p>This rule varies from airport to airport depending on their <a href="https://www.tsa.gov/travel/frequently-asked-questions/can-i-film-and-take-photos-security-checkpoint">security processes</a>.</p> <p>Such restrictions are carryovers from the changes to airport security following the <a href="https://heinonline.org/HOL/P?h=hein.journals/jlecono50&amp;i=739">September 11 2001 terrorist attacks</a>. The now federalised security teams, TSA (Transportation Security Administration) in the United States and the Department of Home Affairs in Australia, change their processes frequently to prevent having any identifiable patterns that could be used to create a security breach.</p> <p>The increased security measures also mean new technologies were introduced; airport security sections do not want photos taken of how they operate.</p> <p>The airport security process is a major choke point in the flow of passenger movement due to the screening process. If a passenger is perceived to be slowing the process down by taking photos or talking on their phone, they will be reminded to turn off their device and/or stop taking photos of security personnel and equipment.</p> <p>If you refuse to follow the rules of the screening process, you will be <a href="https://www.homeaffairs.gov.au/about-us/what-we-do/travelsecure/passenger-screening">denied entry</a> into the airport terminal gate area and miss your flight. Can you also get arrested for using your phone? Depends on the airport and country. I, for one, do not want to find out.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/207926/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/doug-drury-1277871">Doug Drury</a>, Professor/Head of Aviation, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a></em></p> <p><em>Image credits: Getty </em><em>Images </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-cant-i-use-my-phone-or-take-photos-on-the-airport-tarmac-is-it-against-the-law-207926">original article</a>.</em></p>

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